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Real Estate Salesperson vs Broker vs Realtor: Who Do You Need to Hire?

26 July, 2024
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When it comes to buying or selling a home, the right professional can make all the difference. However, the real estate industry can be confusing with terms like real estate salesperson, broker, and agent often used interchangeably. Understanding these roles is crucial to ensuring you have the right expertise on your side. 

Understanding Roles: Real Estate Salesperson vs Broker vs Realtor

To effectively manage your real estate transactions, it’s crucial to grasp the differences between the professionals you might encounter. Each role—real estate salesperson, broker, and REALTOR® – brings unique skills and responsibilities to the table.

Who is a Real Estate Salesperson?

A real estate salesperson is your primary point of contact when renting, buying, or selling a property. They are licensed professionals who work under the guidance of a broker. Some instances of what they usually do are as follows:

  • Conduct property showings
  • List properties for sale
  • Assist in price negotiations
  • Provide market analysis and information

The scope of their services can be tailored to your needs. Always review the list of services they are providing you in a representation agreement. If they’re not able or willing to explain what services they are giving you, then it might be a warning sign that this individual is not being upfront with you.

Who is a Real Estate Broker?

A real estate broker has completed additional education and licensing beyond that of a salesperson. They can work independently or manage a team of salespersons. Their responsibilities may include (in addition to a salesperson’s responsibilities):

  • Managing real estate offices
  • Supervising salespersons and agents
  • Ensuring compliance with legal and ethical standards
  • Overseeing contract management and negotiations

What About Real Estate Agents and REALTORS®?

The term real estate agent can refer to both salespersons and brokers. A REALTOR®, however, is a member of the Canadian Real Estate Association (CREA) and adheres to its strict code of ethics. To be called a REALTOR®, a professional must be in good standing with CREA.

Educational and Licensing Requirements: Brokers vs Salespersons

  • Salespersons typically need to complete a pre-licensing course and pass provincial exams. In Ontario, individuals can become licensed following these three steps at Humber College. 
  1. Pre-registration Phase: This is when the majority of education and coursework occurs. As of July 2024, this phase involves 5 courses, 4 exams, and 2 simulation sessions. 
  2. Registration with RECO: After completing the Pre-registration Phase, individuals must register with the Real Estate Council of Ontario (RECO)
  3. Continuing Education: They are required to take additional and ongoing courses to stay up-to-date with industry practices.
  • In order to become a Broker, an individual must already be a Salesperson. Brokers must meet all the requirements of a salesperson and complete additional education and experience prerequisites. This advanced training equips them to manage a real estate office and supervise other agents. In Ontario, brokers must also be registered with RECO and adhere to the Real Estate and Business Brokers Act, 2002.

The Real Estate Broker Program includes three steps: 

  1. Broker Qualifying Exam 
  2. Real Estate Broker Program
  3. Registration with RECO To register with RECO

Note: You must complete the program and have worked as a salesperson for at least 24 of the 36 months before applying.

Difference Between the Scope of Services Offered by Salespersons vs Brokers

Salespersons are the front-line professionals in real estate transactions. They offer services such as:

  • Listing properties on the market
  • Coordinating property showings and open houses
  • Advising clients on market conditions and pricing
  • Assisting with negotiations and contracts

Brokers can perform all the tasks of a salesperson but also have additional responsibilities, including:

  • Managing a team of salespersons and agents
  • Handling complex transactions and legal matters
  • Ensuring compliance with all real estate laws and regulations
  • Offering advanced market analysis and strategic planning

Legal and Ethical Considerations

Both salespersons and brokers must follow the regulations set forth in the Trust in Real Estate Services Act, 2020. They must operate under the supervision of a brokerage and maintain their registration with RECO.

All real estate professionals must adhere to a strict code of ethics, especially those who are members of CREA and can call themselves REALTORS®. This code ensures they act in the best interests of their clients, maintain confidentiality, and provide honest and fair services.

Choosing the Right Professional: Factors to Consider

When deciding between a salesperson and a broker, consider the following:

  • Experience and Education: Brokers generally have more training and experience.
  • Services Needed: Determine if you need basic services or more complex assistance.
  • Client Reviews and Reputation: Look for testimonials and reviews from previous clients.
  • Compatibility: Ensure the professional understands your needs and goals.

If your real estate needs are straightforward, a qualified salesperson might be sufficient. However, for more complex transactions, a broker with advanced skills and experience might be more suitable.

Beware: there are sales representatives at builder presentation centres for pre-construction developments. Although they may be knowledgeable in the product, check to see if the individual is a licensed real estate salesperson. There is a distinction between those who are licensed and those who are simply hired there to sell a product. Consider who will be representing your best interests.

Conclusion

Understanding the differences between a real estate salesperson, broker, and agent is essential for making the right choice in your real estate transactions. Whether you are buying, selling, or investing in real estate, knowing the qualifications, responsibilities, and services each role provides will help you make an informed decision. By selecting the right professional, you can ensure a smoother, more efficient real estate experience.

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